Total Tickets
6

5 open, 1 resolved

+12%from last week
Active Customers
4

4 new in last 30 days

+100%from last week
Messages Sent
82

93 received

+8%from last week
Average Response Time
1.2m

98% within SLA

-3%from last week
Recent Tickets
SUB-20230615-1234
Printer - Paper Jam
open
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SUB-20230614-5678
POS - Frozen Screen
in progress
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SUB-20230613-9012
Login - Account Locked
resolved
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Recent Activity
message_received
11:26:22 AM
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message_sent
11:21:22 AM
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ticket_created
11:11:22 AM
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system_error
9:26:22 AM
System event
webhook_received
10:26:22 AM
System event
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Message Volume
Messages over time
System Status
WhatsApp API
Connected and processing messages
Operational
Database
All database operations functioning normally
Operational
Webhook Endpoint
Receiving and processing webhooks
Operational