AI-powered support
Resolve support tickets automatically with AI
AI agents that handle support tickets, answer from your knowledge base, and hand off to humans when needed.
Deflection
Up to 80% of tier‑1 volume automated
Time to value
Live in hours, not months
Channels
WhatsApp, Slack, email, chat
Trust
Grounded answers with citations
Support tools weren't built for the AI era
Sound familiar? Most teams are stuck between legacy ticketing and bolt-on copilots that never close the loop.
Per-agent pricing that punishes growth
Most platforms charge per seat. Add 5 agents and your bill jumps $500/month. Subport charges per conversation, not per person.
AI that suggests but never resolves
Copilot tools give your agents suggestions. Subport's AI agents actually resolve tickets — from first contact to closure.
Weeks to set up, months to see value
No consultants, no migration projects. Connect your channels, upload your docs, and AI starts resolving tickets in hours.
Key features
Everything you need to build, deploy, and scale automation across your support stack.
Smart Message Processing
Leverage AI to understand and process messages intelligently. Handle multiple languages and formats.
Real-time Automation
Execute actions instantly based on triggers. Keep your workflows running smoothly 24/7.
Enterprise Security
Bank-grade security with end-to-end encryption. Your data is always safe and compliant.
Multi-Platform Integration
Connect with WhatsApp, Slack, and other platforms. Centralize all your communications in one place.
Who is Subport for?
If you're a 10–100 person SaaS company spending too much time on support, Subport was built for you.
Support teams scaling beyond manual work
You're drowning in tickets and hiring faster isn't an option. Subport's AI handles the repetitive 80% so your team focuses on what matters.
Product-led SaaS companies
Your users expect instant answers. Subport resolves questions from your docs before they ever become a ticket.
Multi-channel support teams
WhatsApp, Slack, email, chat — your customers are everywhere. Subport brings every conversation into one AI-powered inbox.
How it works
Building powerful automations has never been easier. Follow these steps to create your own custom flows.
Create Your Flow
Start by dragging and dropping nodes to build your automation flow. Connect triggers, actions, and conditions to create your perfect workflow.
Configure Nodes
Customize each node with specific settings. Set up triggers for when messages arrive, schedule actions, or define conditions for routing.
Deploy & Run
Deploy your flow with a single click. Your automation will start running immediately, handling messages and executing actions as configured.
Monitor & Optimize
Track your flow's performance in real-time. View analytics, identify bottlenecks, and optimize your automation for better results.
Connect with your stack
Seamlessly integrate with CRMs, ERPs, AI platforms, and more to supercharge your automations.
Success stories
Real outcomes from teams using Subport to scale support without scaling headcount linearly.
Automated customer support for e-commerce
Processed 10,000+ messages monthly with 85% automation rate, reducing response time by 70%
“The automation platform has completely transformed how we handle customer inquiries. What used to take our team hours now happens instantly.”
Alex Chen
Head of Customer Experience
FAQs
Learn how our platform helps automate work with powerful AI and triggers.
We offer customers the ability to request any integration they want, and we can typically ship these within 24-48 hours. Simply reach out to our support team and we'll prioritize getting that integration built for you.
Still have questions?
Our team is here to help you.
Ready to automate your support?
Join growing SaaS teams using Subport to resolve support requests faster.