Schedule without the phone call
Service-type aware booking with bay availability live.
- 24/7 booking
- Bay-aware availability
- Reminder + confirm
Service center ops, without the phone tag.
Subport runs scheduling, in-service updates, and maintenance reminders on WhatsApp — for dealerships, independent shops, and fleet operators.
+34%
+58%
−45%
Where service centers leak hours.
The service writer spends half the day on the phone. Customers spend the other half wondering when their car is ready.
Phones bottleneck the bay
Every 'is it ready?' call pulls a writer off the floor for 4-6 minutes.
Maintenance memory loss
Customers forget the 30K, 60K, 90K cadences. So does the dealership.
Estimates over voicemail
Customers want the inspection in pictures, not a callback chain.
Loaner and pickup chaos
Coordination across writer, driver, and customer happens in 4 separate threads.
37%
is reclaimable. Subport handles status updates, scheduling, and reminders so writers stay on the floor.
What Subport runs for service centers.
Service scheduling
Real-time bay availability, service-type aware booking, automated reminders.
- Bay-aware availability
- Service-type slotting
- Reminder cadence
In-service updates
Pictures and progress as work happens. No more callback chains.
- Photo and video updates
- Estimate approvals in-thread
- Completion alerts
Maintenance memory
Mileage and time-based reminders that bring the customer back at the right interval.
- Mileage-based reminders
- Recall notifications
- Inspection cadence
Loaners and pickup
One thread for the customer, the writer, and the driver.
- Loaner reservation
- Pickup and delivery
- Multi-party coordination
From appointment to pickup.
Updates while it's on the lift
Photos, estimates, approvals — without a callback.
- Live progress photos
- Estimate approval in-thread
- Inspection report
Reminders that bring them back
Mileage and time-based reminders for the next service.
- Mileage-based reminders
- Recall surfacing
- Pre-trip inspection prompts
Impact on service ops.
+34%
+58%
−45%
4.7★
Moments we automate.
Booking
Bay-aware, with reminders.
Live updates
Photos, progress, completion.
Estimate approvals
In-thread, signed, archived.
Recall alerts
Triggered by VIN-level recall data.
Loaner pickup
Coordinated across writer, customer, driver.
CSI surveys
Right moment, conversion-tuned.
Connects to your DMS.
- CDK
DMS
- Reynolds
DMS
- Tekion
DMS
- Xtime
Service scheduling
- Stripe
Payments
- Carfax
VIN data
Get writers off the phone and back on the floor.
Most centers see throughput lift in the first 30 days.