Booking that fills the room
Real-time class availability and waitlists.
- Real-time class slots
- Waitlist auto-promotion
- Smart cancellations
Members who show up and stay.
Subport runs class booking, attendance, and retention nudges on WhatsApp — for gyms, studios, and sports clubs.
+44%
−39%
+27%
Where fitness teams lose members.
Member-success is a contact sport. The members you don't hear from are the ones who quit next month.
Empty class slots
Pre-booked classes empty out as people drop. Your best instructor teaches three.
Quiet members churn
Members who haven't shown up in two weeks are at much higher cancellation risk — and the front desk can't see it in time.
Personal training pitch fatigue
Front-desk pitches feel pushy. The right WhatsApp nudge feels personal.
Community in too many places
Group chats, Instagram, in-person — community fragments and dies.
14 days
is the threshold where churn risk triples. Subport flags it and triggers the right re-engagement automatically.
What Subport runs for fitness.
Class booking & waitlists
Real-time availability, waitlist promotion, no-show watch.
- Real-time class slots
- Auto-waitlist
- No-show consequence
Progress and goal tracking
Workouts, runs, lifts — logged by reply, summarized weekly.
- Goal-aware nudges
- Weekly digest
- Milestone celebrations
PT and program upsell
Suggest personal training when behavior signals readiness, not before.
- Behavior-driven offers
- Trainer match
- Free intro session booking
Community building
Challenges, leaderboards, and event RSVPs that bring people back.
- 30-day challenges
- Leaderboards
- Event RSVPs
Across the member week.
Goals that don't slip
Progress logging, weekly digests, milestone celebrations.
- Goal-aware nudges
- Weekly recap
- Streak protection
Community that brings them back
Challenges, leaderboards, events.
- Challenge enrollment
- Leaderboard updates
- Event RSVPs
Impact on fitness operators.
+44%
−39%
+27%
4.6★
Daily moments we automate.
Class booking
Including waitlist and no-show watch.
Class reminders
T-2h with confirm/cancel reply.
Streak protection
Nudge before the streak breaks.
Workout logging
Reply with what you did, we log it.
Buddy invites
One-tap invite for a friend to join a class.
PT suggestions
When the behavior pattern says they're ready.
Connects to your gym software.
- Mindbody
Booking
- Mariana Tek
Booking
- Glofox
Booking
- Stripe
Membership billing
- Strava
Activity sync
- Mailchimp
Marketing
Bring members back to the floor.
Most studios see churn drop in the first 60 days, before any other change.