Order without the call
The guest browses the live menu in chat, picks dishes, customizes, pays.
- Live menu in-thread
- Modifier-aware items
- Saved order history
Direct ordering without the marketplace cut.
Subport runs your menu, reservations, and delivery on WhatsApp. No commission. No customer you don't own.
0%
+28%
−40%
Where food businesses lose margin.
Marketplaces own the customer and take 25-30%. Phone orders are wrong half the time. Reservations live in three apps.
Marketplaces own your guest
You pay 25-30% per order and never get the customer back. They buy from the next listing too.
Phone orders are noisy
Wrong items, missed modifiers, lost callbacks during peak. Errors hit the kitchen and the review.
Reservations everywhere
OpenTable here, paper book there, DM there. Double bookings happen. So do empty tables.
Loyalty without context
Stamp cards don't say what someone ordered last week. Personalization is a guess.
27%
On a $40 order, that's $10.80 you don't see. Move 30% of orders direct and the math changes.
What Subport runs for restaurants.
Menu and ordering
Live menu with photos, modifiers, and stock. Order goes straight to the kitchen system.
- Modifier-aware ordering
- Stock-out auto-hide
- KDS integration
Reservations & waitlist
Real-time table availability, party-size constraints, automated reminders.
- Real-time table availability
- Confirm/reschedule by reply
- SMS fallback
Delivery & pickup status
Driver dispatch, ETAs, and exception handling — without the marketplace.
- Driver assignment
- Live ETA updates
- Exception escalation
Loyalty and recovery
Reorder nudges, lapsed-guest win-backs, birthday treats — based on what they actually buy.
- Reorder triggers
- Birthday automations
- VIP seating priority
Dinner from order to door.
Reservations without OpenTable
Live table availability, party-size aware, instant confirmations.
- Real-time table block
- Special-occasion notes
- No-show watch
Loyalty that knows what you ordered
Personalized rewards, tied to behavior, delivered when they matter.
- Order-aware rewards
- Lapsed-guest win-back
- Birthday treats
Direct-channel impact.
+28%
−40%
+19%
0%
Daily restaurant moments.
Menu Q&A
Allergens, ingredients, daily specials.
Reservation flow
Table block, party size, special notes.
Delivery tracking
Driver assigned, ETA updates, exceptions.
Kitchen handoff
Order goes to KDS, modifiers intact.
Reorder nudges
Triggered when a guest goes quiet for 14 days.
Reviews after the meal
Prompt 1 hour post-delivery while it's fresh.
Connects to your kitchen and POS.
- Toast
POS
- Square
POS
- Lightspeed
POS
- OpenTable
Reservations
- DoorDash Drive
Delivery
- Stripe
Payments
Bring guests onto a channel you own.
Onboard in a week. Move 30% of orders direct and the marketplace becomes optional.