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Legal services

Privileged conversations, without the phone tree.

Subport runs intake, document collection, and case updates on WhatsApp — encrypted, retention-policy-aware, and built for privilege.

  • Intake conversion

    +82%

  • Hours on logistics

    −51%

  • Privileged retention

    100%

01

Where firms lose billable hours.

Legal practices run on conversation and paper. Every hour spent on logistics is an hour not billed.

  • 01

    Intake leaks billable matters

    Slow first replies cost matters. Most firms can't keep up after-hours.

  • 02

    Document collection is brutal

    Email, fax, in-person drop-off. Documents go missing and clients get frustrated.

  • 03

    Status update overhead

    "What's happening with my case?" hits paralegals 100x a day, untracked.

  • 04

    Privilege at risk in chat tools

    Most messaging platforms aren't built for retention or privilege protection.

02

What Subport runs for firms.

  • Intake & qualification

    Capture matter type, jurisdiction, urgency. Route to the right attorney.

    • Conflict-check trigger
    • Practice-area routing
    • Urgency scoring
  • Document collection

    Forms, IDs, contracts — captured and dropped into your DMS.

    • E-signature flows
    • Encrypted document upload
    • DMS-ready output
  • Case status & deadlines

    Hearings, deadlines, filings — surfaced as they happen.

    • Hearing reminders
    • Deadline countdown
    • Filing confirmations
  • Privilege & retention

    Encrypted, archived, supervisable. Built for ethics-rule compliance.

    • Per-matter retention
    • Supervisor review
    • Privilege-aware export
03

From intake to status.

Chapter 01

Intake without the form

Matter capture, conflict check, intake done in one thread.

  • Conflict-check trigger
  • Matter-type routing
  • Same-day callback option

Chapter 02

Document collection that works

Send the request, get the file, drop it in your DMS.

  • E-sign in-thread
  • Encrypted upload
  • DMS-ready

Chapter 03

Status without the call

Case progress, hearings, deadlines — surfaced when they matter.

  • Hearing reminders
  • Deadline countdown
  • Filing confirmations
04

Impact on the practice.

  • Intake conversion

    +82%

  • Logistics hours

    −51%

  • Realization rate

    +18%

  • Privileged retention

    100%

05

Daily moments we automate.

  • 01

    Intake & qualification

    Conflict check, urgency, practice-area routing.

  • 02

    Document collection

    E-sign, encrypted upload, DMS-ready.

  • 03

    Hearing reminders

    Calendar-aware, with prep checklist.

  • 04

    Deadline alerts

    T-7d, T-1d, day-of.

  • 05

    Status digests

    Weekly recap to the client, untouched billable hours.

  • 06

    Privilege controls

    Retention by matter, supervisor review queues.

06

Connects to your DMS and practice management.

  • ClioPractice mgmt
  • MyCasePractice mgmt
  • iManageDMS
  • NetDocumentsDMS
  • DocuSignE-sign
  • LawPayPayments

Convert more intake. Bill more hours.

Pilot with intake or document collection. Most firms see ROI in the first month.